Not resolved
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

On 10/19/2017 eversource shut off the electricity and gas due to bills of 460.99 for electricity and 158.37 for gas.I called to restore and was told I had to pay 938.00 for the electricity!

They charged me for my bill and a security deposit of 670.00 plus 2.25 for using a credit card!!!!! After paying that and speaking to a supervisor they still refuse to turn anything on until Monday!!!! I paid the gas which was originally 158.37 but with their security deposit of 264 which brought the total to 420.22, yet again won’t be turned on until Monday. I have 2 kids and a disabled husband and they are unaffected by that and won’t budge to turn our stuff back on!!!

Now I’m crying trying to borrow money to get a motel room for the weekend just to shower!!!

Oh and I looked on the BBB website and evrsource has been given an A+ rating?????How are they grading them, who is grading them??

Review about: Eversource Account.

Reason of review: Problems with payment.

Comments

Terms of Service
Post Comment
Cancel

You May Also Like