Customer service

My experience with Eversource is that the company is crooked. It should not be allowed to continue to do business in Conn.

The ratings on line about this company proves what I say is true. People who feel like I do should email their complaint to an agency called PURA. they are located on 10 Franklin Sq. in New Britain Ct.

The head of this agency is a gentleman called Mr. Alan Bouchard. He has helped me in the past dealing with Eversouirce. PURA stands for : Public Utility Regulartory Administration.

My dealings with the company is that they hang up on a caller when loss for words. The company does not keep their promise when they tell me that someone will call me back when I ask to speak to a supervisor. They send out monthly statements showing balances that the company does not honor.

If this is not being crooked then I do not know what is! J F P

Product or Service Mentioned: Eversource Customer Care.

Reason of review: Poor customer service.

I didn't like: Credibility.

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