Eversource Residential Electricity Supply Reviews and Complaints
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(39 of 39 reviews match)
I had a disconnect notice received which I paid on the 19th and per online bill pay recommendation I called the payment line, chose the option to report my payment, gave the amount I paid etc and received a confirmation #.AT no time did the service say that I needed to...
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Product
Eversource Residential Electricity Supply
I didn't like
- Rude customer service
- Unnecessary disconnections
- Payment reporting not correct
And demand more money, its taken me over a year to get them to read my meter for a studio apartment correctly they say its based on normal house hold use when they describe that i was floored , normal house hold is multi media 2 tvs cable boxes and 3 showers a day...
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My payment was not recieved or posted to my account timely so the electric power was shut off without notice.I had to call 6 times and talk with 3 different supervisors to try to resolve the issue. I received different information from everyone, no one knew what they...
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Product
Eversource Residential Electricity Supply
Eversource - Never helpful, don't care for customers
power was turned off sometime in the afternoon or morning, I didn't know till I got home from work at 6:30 and at that point it was " too late to pay the bill" I cant ever reach them because your hours are very inconvenient for working people,
Eversource - How am I using less than what it is to deliver
I'm being charged double my usage to deliver electricity,, what kinda electricity LIQUID GOLD?!?
Eversource - Terrible
What a terrible company were forced to deal with. Its a monopoly. Payment is a week late now with 3 little kids in the middle of the summer and no shut off notices they shut it off. A bunch of scumbags
Eversource - Rip off
Eversource charges WAY too much. I have a 500sqft apartment that has two rooms. $180!! Friends and family who own houses have bills half as much if not less. And their customer service is less than helpful. Save yourself your sanity and have a different electric company supply you.
I contacted Eversource and the women was of no help at all. I explained that I didnt get a shut off notice n that I paid them the last wk. of April. Yes, I understand it was almost 2 months, but my balance was only 208. The CSR stated I had to pay 196. for same day...
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What are we paying extra for? Eversource is false avertising, hidden fees for services not used. Customer care is careless rude people who do not care your situation. We could not change companies because bought out our area. Do not choose them starting out, choose...
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I owed 839 on a back bill from a different address because the landlord never switched it back to under there name so eversource still turned it on at my new place and bill is 917 and the arrangement the want to give me was to pay 364 for 4 months they went by a...
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Was in a rear ended aug 26 have been out of work do to back and neck need surgery but trying to stay away from it.I was told my back doctor had to send in a note saying i couldnt work. He faxed that for me the begining of april. I was shut off over the holiday weekend....
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I instantly contact Eversource via email since they have terrible customer service hours for anyone who works. In the mean time I contact the collection agency who confirms my check had been recieved and to ignore the letter. Eversource contacts me finally the next...
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I was behind on paying my bill by a few months because I have a very busy life and didn't realize I was that far behind.Eversoouce didn't even call before shutting off my service. I was at work when my son called and told me they came without any warning and cut off...
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Anonymous
Same this just happened to me. I have asthma I need to do a treatment. I'm doing the best I can by myself
Anonymous
They are doing that me also they won't help us my husband and I do the best we can but it's not good enough and they want to go up again how can anyone live.
Eversource Cut off my electric after i made a payment arrangement with them. My electric went off 03/09/17 the payment was to be made on Monday 03/13/17. I called many times & each time it was a different story. I am still in the COLD IT IS SATURDAY AFTERNOON 03/11/17....
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Product
Eversource Residential Electricity Supply
They suck they don't help and very rude they should consider that there are young and old people who needs meds and drs but they won't it just for them this country is goin...