Product: Eversource Residential Electricity Supply Clear all filters (54 of 54 reviews match)
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I was in the hospistal I was late to the point where I had my power was shut off paid all sorts of thousands of dollars to this people and when I ask to speak a supervisor I was on hold for an additional 25 min before I lost my patience were getting doubled charged...
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2.0
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Eversource Residential Electricity Supply
#1183513
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Eversource - Shut off power without notice

Eversource shut power off without contacting us. Restoration will take 24 hours overnight in 26 degree weather. This is criminal in the middle of winter.
1.0
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Eversource Residential Electricity Supply
#1178899
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Eversource - Shutoff no reason, bill paid, no explanation

Came home from work and the electricity was off! Over an hour on hold most of it, no answer why just that they would get it back on that night (last night 1/22/18) REALLY! 55 degrees in the house so I had to go out to get dinner a heat until it came back on! Which I had to text the neighbor to find out because Eversource couldn't give me an ETA or a call once it was fixed!!
1.5
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Eversource Residential Electricity Supply
#1175003
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I put my residential electric service on seasonal suspension, but they kept billing me. So I called back and the rep said she corrected it. But the bills kept coming. I called again and they denied the first call even though there was no usage. Eversource seems to be...
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1.0
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Eversource Residential Electricity Supply
I liked
  • Electricity generally arrives with few interruptions
I didn't like
  • Anything else
#1174104
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I have been trying to keep up on my bill with multiple payments per month, but with the delivery charge 3x higher than my electric rate its an uphill climb.Its freezing out and they threatened to shut off our power over $300 bal. The customer service person was...
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1.9
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Eversource Residential Electricity Supply
I liked
  • I have never like them
I didn't like
  • Company
  • Rude customer service
  • Entire experience
#1147345
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I called Eversource and told them i was a hardship member, and i asked if they where able to get my power back on the same because the next day it was going to snow and i wasn’t going to be at my place in the cold with my kids, they didn’t even bother and told me that...
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Anonymous
Michelle

SAME! They are ***! The woman I spoke to REFUSED to let me speak to a manager of any kind and yelled at me telling me it was the LAW that I pay them their minimum amount due e...

1.2
Product
Eversource Residential Electricity Supply
#1145787
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It is interesting to see what The governor of ct and the ceo of eversource have done to the restorative abilities of what used to be cl&p. Here we are day 3 from a windstorm that eversource knew was coming and they were supposed to be prepared. The truth is that they...
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Anonymous
Anonymous

The worst without doubt, we pay the highest ratest in the country yet can't expect any service or reliability in return , this governor is aeful

1.0
Product
Eversource Residential Electricity Supply
#1124740
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Unfortunately Eversource has a monopoly. If anyone can convince me otherwise , please fill me in. I get bad weather issues is a 'all hand on deck" for Eversource but thats your business. " Have a plan Eversource" . Your text program is pathetic. Repeatedly being told...
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Eversource Residential Electricity Supply
#1123762
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Eversource - Very poor customer service and response for conditions

A small commuitiy had service out. Truck was sent out to reset fuses and that was the extent of service provided during an outage. Second truck and employees sent to finish job. Poor tome managment and waste of useable time for other repairs. 2 trips and fuel. Must be someone wanted overtime. Guess the bill will go up again. Rain and wind imagine a real storm.
1.3
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Eversource Residential Electricity Supply
#1123603
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Eversource Power Outages

We’ve had power outages in Groton and eversource has done nothing to get our power up and running again. Their customer service line is down. I have lost tons of money in food and have not been able to get any update from eversource. They are the worst electricity company I’ve dealt with.
1.0
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Eversource Residential Electricity Supply
#1123518
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