Product: Eversource Residential Electricity Supply Clear all filters (46 of 46 reviews match)
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It is interesting to see what The governor of ct and the ceo of eversource have done to the restorative abilities of what used to be cl&p. Here we are day 3 from a windstorm that eversource knew was coming and they were supposed to be prepared. The truth is that they...
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1.0
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Eversource Residential Electricity Supply
#1124740
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Unfortunately Eversource has a monopoly. If anyone can convince me otherwise , please fill me in. I get bad weather issues is a 'all hand on deck" for Eversource but thats your business. " Have a plan Eversource" . Your text program is pathetic. Repeatedly being told...
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Eversource Residential Electricity Supply
#1123762
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I had my utilities disconnected on 10/17/2017 for a past due payment of $239 and some change.I called to pay the bill and have it turned back on to which time they told me that I needed to give a $440 deposit. I explained that I could not afford that at that time. The...
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AngryAndAnxious
AngryAndAnxious

They tried the same crap with me but we got an exception for being low income.

Anonymous
Sam Smith

Had the same happen today. Thought I was gonna lose it!

1.0
Product
Eversource Residential Electricity Supply
I didn't like
  • Entire experience
#1116890
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Eversource - Very poor customer service and response for conditions

#1123603
1.3
Details
A small commuitiy had service out. Truck was sent out to reset fuses and that was the extent of service provided during an outage. Second truck and employees sent to finish job. Poor tome managment and waste of useable time for other repairs. 2 trips and fuel. Must be someone wanted overtime. Guess the bill will go up again. Rain and wind imagine a real storm.
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Eversource Power Outages

#1123518
1.0
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We’ve had power outages in Groton and eversource has done nothing to get our power up and running again. Their customer service line is down. I have lost tons of money in food and have not been able to get any update from eversource. They are the worst electricity company I’ve dealt with.
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Eversource - Never helpful, don't care for customers

#1099505
power was turned off sometime in the afternoon or morning, I didn't know till I got home from work at 6:30 and at that point it was " too late to pay the bill" I cant ever reach them because your hours are very inconvenient for working people,
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Eversource - How am I using less than what it is to deliver

#1092691
1.0
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I'm being charged double my usage to deliver electricity,, what kinda electricity LIQUID GOLD?!?
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Last year worker was very rude.Recently I moved out told them what day to turn off electric,take it out of my name,etc.and I paid the last"so-called estimated bill"(if I had them come out and read the meter for the exact amount-they said it would be $30......)and the...
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Eversource Residential Electricity Supply
#1112434
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Eversource hires stupid people who have no idea what they are doing, don't know how to take a complaint, don't know how to get the complaint to the right department, don't know how to resolve complaints and REPEATEDLY ask the same questions over and over again. Boggles...
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Anonymous
Anonymous

Alot of their techs in the field are equally as incimpentant as the *** who are in the office and phones. Rude, argumentative and ignorant about anything pertaining their gas...

1.7
Product
Eversource Residential Electricity Supply
I didn't like
  • Phone me for an appointment
#1105801
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I had a disconnect notice received which I paid on the 19th and per online bill pay recommendation I called the payment line, chose the option to report my payment, gave the amount I paid etc and received a confirmation #.AT no time did the service say that I needed to...
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Eversource Residential Electricity Supply
I didn't like
  • Unnecessary disconnections
  • Payment reporting not correct
  • Rude customer service
#1090369
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And demand more money, its taken me over a year to get them to read my meter for a studio apartment correctly they say its based on normal house hold use when they describe that i was floored , normal house hold is multi media 2 tvs cable boxes and 3 showers a day...
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Eversource Residential Electricity Supply
#1086657
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My payment was not recieved or posted to my account timely so the electric power was shut off without notice.I had to call 6 times and talk with 3 different supervisors to try to resolve the issue. I received different information from everyone, no one knew what they...
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1.1
Product
Eversource Residential Electricity Supply
#1083178
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I contacted Eversource and the women was of no help at all. I explained that I didnt get a shut off notice n that I paid them the last wk. of April. Yes, I understand it was almost 2 months, but my balance was only 208. The CSR stated I had to pay 196. for same day...
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Eversource Residential Electricity Supply
#1061615
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What are we paying extra for? Eversource is false avertising, hidden fees for services not used. Customer care is careless rude people who do not care your situation. We could not change companies because bought out our area. Do not choose them starting out, choose...
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1.0
Product
Eversource Residential Electricity Supply
#1060049
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