Product: Eversource Residential Electricity Supply Clear all filters (54 of 54 reviews match)
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I had my utilities disconnected on 10/17/2017 for a past due payment of $239 and some change.I called to pay the bill and have it turned back on to which time they told me that I needed to give a $440 deposit. I explained that I could not afford that at that time. The...
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AngryAndAnxious
AngryAndAnxious

They tried the same crap with me but we got an exception for being low income.

Anonymous
Sam Smith

Had the same happen today. Thought I was gonna lose it!

1.0
Product
Eversource Residential Electricity Supply
I didn't like
  • Entire experience
#1116890
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Last year worker was very rude.Recently I moved out told them what day to turn off electric,take it out of my name,etc.and I paid the last"so-called estimated bill"(if I had them come out and read the meter for the exact amount-they said it would be $30......)and the...
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Eversource Residential Electricity Supply
#1112434
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Eversource hires stupid people who have no idea what they are doing, don't know how to take a complaint, don't know how to get the complaint to the right department, don't know how to resolve complaints and REPEATEDLY ask the same questions over and over again. Boggles...
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Anonymous
Anonymous

Alot of their techs in the field are equally as incimpentant as the *** who are in the office and phones. Rude, argumentative and ignorant about anything pertaining their gas...

1.7
Product
Eversource Residential Electricity Supply
I didn't like
  • Phone me for an appointment
#1105801
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Eversource - Never helpful, don't care for customers

power was turned off sometime in the afternoon or morning, I didn't know till I got home from work at 6:30 and at that point it was " too late to pay the bill" I cant ever reach them because your hours are very inconvenient for working people,
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Eversource Residential Electricity Supply
#1099505
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Eversource - How am I using less than what it is to deliver

I'm being charged double my usage to deliver electricity,, what kinda electricity LIQUID GOLD?!?
1.0
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Eversource Residential Electricity Supply
#1092691
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I had a disconnect notice received which I paid on the 19th and per online bill pay recommendation I called the payment line, chose the option to report my payment, gave the amount I paid etc and received a confirmation #.AT no time did the service say that I needed to...
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Product
Eversource Residential Electricity Supply
I didn't like
  • Rude customer service
  • Payment reporting not correct
  • Unnecessary disconnections
#1090369
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And demand more money, its taken me over a year to get them to read my meter for a studio apartment correctly they say its based on normal house hold use when they describe that i was floored , normal house hold is multi media 2 tvs cable boxes and 3 showers a day...
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Eversource Residential Electricity Supply
#1086657
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Eversource - Terrible

What a terrible company were forced to deal with. Its a monopoly. Payment is a week late now with 3 little kids in the middle of the summer and no shut off notices they shut it off. A bunch of scumbags
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Eversource Residential Electricity Supply
#1085498
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My payment was not recieved or posted to my account timely so the electric power was shut off without notice.I had to call 6 times and talk with 3 different supervisors to try to resolve the issue. I received different information from everyone, no one knew what they...
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1.1
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Eversource Residential Electricity Supply
#1083178
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Eversource - Rip off

Eversource charges WAY too much. I have a 500sqft apartment that has two rooms. $180!! Friends and family who own houses have bills half as much if not less. And their customer service is less than helpful. Save yourself your sanity and have a different electric company supply you.
1.0
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Price Affordability
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Eversource Residential Electricity Supply
#1081997
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