Eversource Residential Electricity Supply Reviews and Complaints
Clear all filters
(69 of 69 reviews match)
I suggest that pissed off customers like us should get together and file a class action law suit against Eversource. We called to complain to the company but of course they gave us the run-around. We had the meters checked and question the accuracy of the findings. We...
Read more
Product
Eversource Residential Electricity Supply
I have never, ever had such a tremendous electric bill in 34 years of using CL&P and Eversource. Where do I go to report monopoly gauging? I will be calling them Monday to see if maybe they made a huge mistake. My gut says they will tell me it is what it is. I also...
Read more
Product
Eversource Residential Electricity Supply
I was in the hospistal I was late to the point where I had my power was shut off paid all sorts of thousands of dollars to this people and when I ask to speak a supervisor I was on hold for an additional 25 min before I lost my patience were getting doubled charged...
Read more
Eversource - Shut off power without notice
Eversource shut power off without contacting us. Restoration will take 24 hours overnight in 26 degree weather. This is criminal in the middle of winter.
Product
Eversource Residential Electricity Supply
Eversource - Shutoff no reason, bill paid, no explanation
Came home from work and the electricity was off! Over an hour on hold most of it, no answer why just that they would get it back on that night (last night 1/22/18) REALLY! 55 degrees in the house so I had to go out to get dinner a heat until it came back on! Which I had to text the neighbor to find out because Eversource couldn't give me an ETA or a call once it was fixed!!
Product
Eversource Residential Electricity Supply
I put my residential electric service on seasonal suspension, but they kept billing me. So I called back and the rep said she corrected it. But the bills kept coming. I called again and they denied the first call even though there was no usage. Eversource seems to be...
Read more
Product
Eversource Residential Electricity Supply
I liked
- Electricity generally arrives with few interruptions
I didn't like
- Anything else
I have been trying to keep up on my bill with multiple payments per month, but with the delivery charge 3x higher than my electric rate its an uphill climb.Its freezing out and they threatened to shut off our power over $300 bal. The customer service person was...
Read more
Product
Eversource Residential Electricity Supply
I liked
- I have never like them
I didn't like
- Entire experience
- Rude customer service
- Company
I called Eversource and told them i was a hardship member, and i asked if they where able to get my power back on the same because the next day it was going to snow and i wasn’t going to be at my place in the cold with my kids, they didn’t even bother and told me that...
Read more
Michelle
SAME! They are ***! The woman I spoke to REFUSED to let me speak to a manager of any kind and yelled at me telling me it was the LAW that I pay them their minimum amount due e...
Product
Eversource Residential Electricity Supply
Received a text message from Eversource at 3:00AM that "Power is restored". No power was restored. It's now been five days, and still don't have power. Employees are completely clueless. Have been told four different times that power will be back on, and it still is...
Read more
Product
Eversource Residential Electricity Supply
I liked
- I have never like them
I didn't like
- Customer service received at all
It is interesting to see what The governor of ct and the ceo of eversource have done to the restorative abilities of what used to be cl&p. Here we are day 3 from a windstorm that eversource knew was coming and they were supposed to be prepared. The truth is that they...
Read more
Anonymous
The worst without doubt, we pay the highest ratest in the country yet can't expect any service or reliability in return , this governor is aeful
I continue to be surprised with every month's bill that Delivery charge is as much as cost of electricity or more. Switching to alternate doesn't result in any significant sav...