Eversource Energy - POOR CUSTOMER SERVICE
If your looking for the worst customer service and uninformed people feel free to contact anyone at the Eversource company (formerly CL&P) I have never dealt with such rude people, not only one but 3 individuals one whom was a manager.. Sandy was her name and she was HORRIFIC to talk with, basically hung up on me when I asked to speak with someone in a higher position then she was. WOULD NEVER RECOMMEND EVERSOURCE TO ANYONE THAT I KNOW NOT EVEN AN ENEMY!, If we are handing out stars for 1-5 worst customer service award would for sure go to them, they should feel so proud and honored to have such jerks working for them......
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Eversource Energy Pros: I have never like them.
Eversource Energy Cons: Customer service received at all, Withheld power after payment without consideration of emergency, Excessive costs, Unnecessary disconnections, Rude customer service.
Location: 56 Prospect St, Hartford, CT 06103, USA
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I had a horrible experience with Sandy, too!