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Service wrongfully shut off and lost a whole fridge and freezer full of food because of an incompetent supervisor named Ashley in collections. Get weekly calls from her telling me I owe some obligatory number and every time I call back the representatives, Pam,...
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1.0
#1332089
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Eversource - The power goes out every night

I live in Boston MA and the power has gone out nearly every night in the summer of 2018. It's amazing I even need to pay this company for literally not supplying me with electricity.
1.1
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#1330791
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Eversource - Called customer service

The worst company to deal with what a tabocal how are they the only ones. Sounds like a monopoly. Can i give a zero
#1330149
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This company is useless, tried over three plus hours to speak to someone about my account and pay my bill, and question my medical protection on my account, all I go was hold on let me transfer you to the credit department for hours I waited no one answered the phone....
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SpottyDachshund
SpottyDachshund

So, I call eversource one I got a representative in pennsylvianni she states her name was “Dezarree” the call center very rude and abnoscious doesn’t allow you to talk at the ...

#1330008
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Every time I have had an issue with this company they don’t even try to help you. All they care about is your payment, and screw you if you don’t have it. I explained to the rep my husband had just been released from the hospital and I would be happy to pay the $111.00...
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1.0
Milton, New Hampshire
#1328467
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I paid my past due balance online in July to be paid on August 9th. I even reported the payment on line and received a confirmation #. on August 9th my power was disconnected. when I called to ask why my power was shut off i was told because of non payment even though...
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Anonymous
Anonymous

You're right - that BS about confirming your payment is *** That said, use a regular bank or pay the utility directly. These 3rd party services are unnecessary and, at times, ...

1.4
I didn't like
  • Unnecessary disconnections
  • Customer service or security deposit policy
  • Customer service
#1326181
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I set up a payment through my checking account online in july to be paid on august 9th and even sent a report of payment to them. they shut off my power on august 9th even though i made a payment online. then when I called them to ask why my power was shut off they...
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#1326164
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Eversource - Power outage

Thunder and lighting storm power. Outage
#1325002
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I moved from Amherst to Hadley on June 1st and notified Eversource of the move. Even though I paid for the full month of electricity at my old place (the full month of June, even though I moved June 1), Eversource is now claiming that I never called and that I...
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1.0
I didn't like
  • No one to let them know they are wrong and i have no power
  • Credibility
#1322791
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Eversource - Evil company

They are raising rates on new solar unstalls in 2019 cuz it thretens their business. All they care about is money. Unfortunately, we have little choice of providers as they have taken over. Im going off grid, if possible.
1.0
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#1321794
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