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So I paid my bill with them but because it was not reported I was shut off. I have to asthmatic kids and when I called eversource they assured me some one was coming to turn the power back on today.

6 reps and 1 supervisor later still no power best thing they can do is tomorrow.

This should not be the only powering company. They ARE a rip off!

And because there the only electric company they treat people with no respect.

They always have OVER a 2 hour call wait. But in the same breath want to apologize.

Product or Service Mentioned: Eversource Residential Electricity Supply.

Company wrote 0 private or public responses to the review from Oct 03.
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Anonymous
#1578322

Would you prefer the representatives to tell you they're not sorry for you waiting so long? Honestly it makes my job a lot harder when the customers are upset on top of being shut off, so I try to mollify them as much as possible.

We are people too and we did not shut your electricity off. We are just here to help you get back on.

Sometimes you are just left with having to pay your bill for services rendered. Not our fault.

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